Shipping policy
Shipping Policy for Multi-Vendor Orders
1. Introduction We partner with several trusted vendors to offer a wide variety of high-quality products. As a result, shipping and delivery times may vary depending on the vendor fulfilling your order. We strive to make the shipping process as seamless as possible and provide updates every step of the way.
2. Order Processing Times Order processing times vary by vendor and are typically between 1-5 business days. Some products may require additional time for customization or preparation. Please refer to the product description for specific details.
3. Shipping Times Shipping times depend on the vendor and shipping method selected. Below is an estimated guide:
• Vendor A: 3-7 business days
• Vendor B: 5-10 business days
• Vendor C: 7-14 business days
Please note that these are estimates and actual delivery times may vary. You will be notified if any significant delays occur.
4. Combined Orders If your order includes items from multiple vendors, they may be shipped separately. Each shipment will have its own tracking number, and you will receive updates for each package as they are dispatched.
5. Tracking Information Once your items are shipped, you will receive an email with the tracking details for each package. Tracking updates may vary depending on the vendor’s shipping provider. Please allow up to 48 hours for tracking information to be updated after receiving the notification.
6. Exceptions and Delays While we aim to ensure timely delivery, some delays may occur due to unforeseen circumstances, such as vendor stock issues, weather disruptions, or holiday periods. We will communicate any delays and work to resolve them promptly.
7. Shipping Costs Shipping costs are calculated based on the product’s weight, dimensions, and shipping destination. Any applicable fees will be displayed at checkout.
8. International Shipping For international orders, delivery times and shipping costs will vary depending on the destination and vendor. Customs fees, duties, or taxes may apply and are the responsibility of the buyer.
9. Customer Support If you have questions about your order or shipping status, please contact us at [cdesignsbygrace@gmail.com] with your order number. We’re here to help!